FAQ

Got a question that has been haunting your mind? We jotted down the most frequently asked ones here. With resolutions, of course. Still left unanswered? Check our terms & conditions or send us an email <3.

How do I get access to the shows and events? Do I have to reserve tickets?
For all events, you’ll need to reserve a free spot by means of RSVP. Please check our events for info.

How long will it take for my membership pass to arrive at my doorstep?
Starting from July 2025, new members receive their membership confirmation digitally. We don’t send out physical passes anymore. 

My membership pass hasn’t arrived yet, how do I attend a show or event?
Your membership is activated as soon as you sign up. You can use your confirmation mail as proof of membership.

How do I convert my gift membership into a regular Subbacultcha membership?
Please sign-up as of new here. You’ll receive a new membership pass.

How do I change my membership address?
Please send an email to memberships@subbacultcha.nl.

I lost my membership pass / my membership pass is broken. How can I get a new one?
Starting from July 2025, new members receive their membership confirmation digitally. We don’t send out physical passes anymore. You can use your membership confirmation mail as proof of membership.

I would like to help out! How do I get into contact?
Awesome! We’re always looking for volunteers to help out at shows. Wanna help at the cash desk, behind the bar or with cooking? Please send an email to mailinglist@subbacultcha.nl.

I’m an artist. How do I get into contact?
Please send an email to Sanae@subbacultcha.nl.

I would like to get in touch about advertisement or partnership possibilities. How do I get into contact?
Please send an email to anni@subbacultcha.nl.

How do I cancel my membership? :'(
Please send an email to memberships@subbacultcha.nl and make sure to keep us forever in your heart. The minimum period for a Subbacultcha membership is two full calendar months.