Terms & Conditions

Subbacultcha has the following Terms & Conditions;

Regular Membership

  • A regular membership contains a subscription to Subbacultcha magazine, free entrance to our shows, a Subbacultcha bag and additional perks.
  • You will receive a fresh membership pass every 3 months, which is valid for the months stated on the pass.
  • €8 will be automatically withdrawn from your bank account monthly.
  • The minimum period for a Subbacultcha membership is two full calendar months.
  • Your pass will be delivered to your house before the first show of the following month.

2-month Gift Membership

  • You can treat your friend with a gift membership.
  • A gift membership costs €16 and includes a 2-month membership pass, a Subbacultcha bag and the latest issue of Subbacultcha magazine.
  • €16 will be automatically withdrawn from your bank account once.
  • After 2 months the membership will not automatically be renewed.

Admittance

  • Please note that your membership pass only grants you free entrance. It does not put you first in line, nor does it guarantee you entrance when a concert is sold out or when a venue is full.
  • As a member, it is not possible to make a reservation for a show. Just show up on time and bring your membership pass + ID.
  • If you don’t have your membership card with you, even if you are a member, you don’t gain free entrance.
  • In case there is a pre-sale: only a limited number of tickets are sold in presale. We always reserve plenty of tickets for Subbacultcha members at the door.

Sold-out show policy

  • Most of our shows don’t sell out. When they do, our policy is first come, first served.
  • Be sure to be on time!

Publications

  • The membership includes a subscription to our publications.
  • Subbacultcha publishes a quarterly magazine (4 issues a year) and several other publications, art and music related.
  • Throughout the year, we’ll send you our publications to your doorstep.
  • If you want to get your hands on back issues of our publications, check out our webshop.

Payment

  • The cost of the membership has been €8  per month since September 2013.
  • €8 will be automatically withdrawn from your bank account monthly. This will make you a Subbacultcha member from the first to the last day of that month.
  • We process the automatic withdrawal of the membership costs in the last week of every month.
  • Payment is only possible by direct debit (automatic withdrawal) from a SEPA-country bank account, to which you agreed by filling out the sign up form.
  • If you do not have a SEPA bank account, it is possible to pay six months at once by paypal or bank transfer. Please contact us at memberships@subbacultcha.nl to arrange this.
  • If your bank refuses the automatic withdrawal, we will contact you about the failed payment. We will try and withdraw two payments at once in the following month. If payment fails two consecutive times, we’ll notify you, we will put your membership on hold until you transferred us the overdue payment.
  • Subbacultcha cannot be held responsible in the event that you subscribe with someone else’s IBAN. If you fill out an IBAN without the account owner knowing about it and/or approving of it, your membership will be cancelled and Subbacultcha will pass your details on to the concerning bank.

Membership cancellation

  • The minimum period for a Subbacultcha membership is two full calendar months.
  • After the minimum period, your membership will automatically be renewed every month.
  • If you wish to cancel your membership, you can do so at any time following the initial two months by sending an email to: cancellations@subbacultcha.nl.
  • The cancellation deadline for the following month is on the 22nd of the current month. Since we process the payment for the next month on this date.
  • This means that if you cancel after the 22nd of the current month, you will still be charged and be a member for the month following.
  • If you cancel your membership before the 22nd, you will continue to be a member until the end of the month.
  • Subbacultcha does not refund money.

First month policy

Things are a bit different for the month you first subscribed.

  • Your membership starts two working days after your subscription.
  • In the event that you have not received your membership pass after this period and wish to visit one of our shows, please let us know by sending an email to memberships@subbacultcha.nl, we can put you on the guestlist for the show.
  • If you sign up after the 15th, the payment of your membership starts from next month on. In other words, your membership is free for the remaining days of the month in which you subscribed.

Canvas bag and give aways

  • When you sign up to Subbacultcha, you’ll receive a bag voucher along with your first membership card.
  • With this voucher you can pick up your very own Subbacultcha bag at one of our shows at De School.
  • Don’t forget your voucher!
  • In case you won something extra along with your membership, you’ll find further details in your mailbox.
  • If you re-subscribe within six months since the initial cancellation date, you will not receive a new Subbacultcha bag. You can purchase the latest in our webshop.

Contact

If you would like to contribute or volunteer in any way; magazine@subbacultcha.nl.
Membership-related issues: memberships@subbacultcha.nl.
Cancellation requests: cancellations@subbacultcha.nl.

Privacy Policy

Subbacultcha is serious about protecting your privacy. We will only use your personal information to contact you regarding the membership service. We will not pass your details on to other parties.